How is 'active listening' defined in a therapeutic context?

Active listening in a therapeutic context involves fully concentrating on what the patient is communicating, both verbally and nonverbally, and responding thoughtfully. This means listening not just to the words spoken, but also picking up on the emotions and underlying messages that the patient may be expressing. It encourages the patient to share more openly and fosters a supportive environment where they feel heard and understood.

This practice is crucial in psychiatric nursing because it helps to build a therapeutic alliance between the nurse and the patient, facilitating better communication, trust, and rapport. While the other options all represent behaviors that detract from effective communication, active listening emphasizes the importance of being present in the moment, allowing for a clearer understanding of the patient's needs and concerns.