In crisis situations, which action demonstrates that support persons are ready to assist a client?

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When considering actions that demonstrate support persons are prepared to assist a client in crisis situations, the selection of verbalizing emergency resources and their usage is particularly significant. This action indicates that the support persons are aware of the available resources, such as hotlines, crisis intervention teams, or local mental health services, and can articulate how these resources can be accessed.

By verbalizing emergency resources, the support persons not only show preparedness but also create a sense of reassurance for the client, indicating that assistance is available and that they are not alone in their situation. This action fosters an environment of support, which is vital during a crisis, as it helps to alleviate some of the immediate stress that the client may be experiencing.

In contrast, while knowing the client’s medical history or discussing feelings may have their importance in a therapeutic context, they do not directly address immediate crisis intervention strategies. Understanding when to call the police is valuable as well, but it is somewhat reactive rather than proactive. It doesn’t encompass the breadth of resources that might be available to the client in a productive and empowering manner.

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